Canon Connect
Canon Connect, the web phone empowering companies with phones, texting, call centers, and cadences all integrated with Salesforce
What Is Canon Connect?
Canon Connect is a CCaaS, or Contact Center as a Service platform. You can call and text with leads or customers. You’ll be able to build IVR routing channels, access voicemail, add new phone numbers, assign phone numbers, transfer calls plus more! The platform integrates with Salesforce and is entirely web based so no need for any special equipment.
What We Offer
Call & Text
Make calls and text from you phone, tablet or computer. Manage missed calls, voicemail and unread texts from within the app. Keep business and personal separate but accessible on all your devices
Integrate & Automate
Our Salesforce integration logs all calls and texts as activities. You’ll be able to access any recordings right in Salesforce. In addition, we have a cadence system ready for use right inside Salesforce.
Routing
Build IVR channels that can route customers to the right department, whether from one number or many. Gather input from customers during routing and transfer calls to other team members.
Analytics
Report on the activity of your users. See all calls, the time on the call, recordings, and text messages. Gain insight into the way you’re business communciates.
What We Offer
Call & Text
Make calls and text from you phone, tablet or computer. Manage missed calls, voicemail and unread texts from within the app. Keep business and personal separate but accessible on all your devices
Integrate & Automate
Our Salesforce integration logs all calls and texts as activities. You’ll be able to access any recordings right in Salesforce. In addition, we have a cadence system ready for use right inside Salesforce.
Routing
Build IVR channels that can route customers to the right department, whether from one number or many. Gather input from customers during routing and transfer calls to other team members.
Analytics
Report on the activity of your users. See all calls, the time on the call, recordings, and text messages. Gain insight into the way you’re business communciates.
Why Us
Canon Connect was developed with the Salesforce Integration as a top priority. Many competitors aim to get you onto their platform where you lose the power of Salesforce automation, reporting, and data security. Our platform was built to extend Salesforce, adding features Salesforce lacks while still empowering you with the many robust ones they have.
Another key issue is that building communication systems isn’t easy. We’re simplifying that process. Our Salesforce integration allows you to install and setup the application today. Our extensive solution allows you to consolidates the amount of software your team logs into for comunicating with leads and customers.
We understand we’re the small fish. What you get with Canon Connect is massive capabilities with a team dedicated to your companies success and growth. Where you’ll be another number with Dialpad, Five9, Phoneburner and Aircall, we keep up to date and on schedule to aid in your journey. Our 100% US based team built the solution from scratch, so we can address any issue or feature development without hesitation. When you need something more custom, our team will ensure that solution is delivered.
Product Demo
Want to hop on a Call?
We’re happy to discuss how Canon Connect can address your pain points. Schedule a time that works for you!
Looking to Learn?
We’ve documented the whole process so you can own your implementation. You can find the documentation link in the top right or below!
Ready to Dive In?
Try free for 30 days with either plan after you register!
$20 per User
Billed Yearly, 33% Discount!
$30 per User
Billed Monthly